Number: 5592599
Country: Portugal
Source: TED
Earth Observation Data Centre (EODC) Orchestra
The objective of this procurement procedure is to establish a framework contract with a contractor to design, implement, maintain and improve all the data provision building blocks of EMSA"s Earth Observation Data Centre.
The objective of this procurement procedure is to establish a framework contract to design, implement, maintain and improve all the abovementioned Orchestra components of EODC.
Orchestra aims to implement a platform to support the provision of all EMSA’s Earth Observations services including CleanSeaNet and services to various communities of users (e.g. European Border and Coastguard Agency; Copernicus Maritime Surveillance). Orchestra will replace all EO Services Provision modules and respective interfaces, currently being covered by the existing EODC.Orchestra is expected to enable additional resource efficiencies, enhancing stakeholder’s service quality and align the EMSA’s EODC system with the current business requirements.
The framework contract covers the following tasks:
Module 1: Design, development and implementation of the Orchestra components;
Module 2: Corrective maintenance and operational support. Deliverables include:
a. provision of the services required taking into account technical requirements, existing procedures and associated service levels;
b. results of analysis of each incident in TeamForge;
c. monthly reports of the services provided;
Module 3: Enhancements and new developments, to be identified during the course of this Framework Contract.